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Contact us:

We'd love to hear from you if you have any questions about our services. Generally the best place to do so is via Help Desk. It is 100% secure and is manned 9:00am - 5:00pm Monday to Friday (excluding holidays). You don't need to register a helpdesk login to log a ticket. We also provide 24x7 telephone technical support for business customers only.

  • Normal customers: http://www.ozwebhotel.com/support
  • Business customers: +61.4.228 54 543

If you need to use snail mail, you can write to our administrative office at the following address:
Oz Web Hotel
7 Hopper Court
Mill Park, 3082
Victoria - Australia


We take all abuse reports extremely seriously and guarantee a response within 48 hours. To get in touch please email us on abuse@ozwebhotel.com


Billing System:
You can login into your online billing system to perform activities such as paying your monthly bills, upgrading or cancelling your hosting account.


Customer Resources and Guides:
Web Hosting Tutorials
Getting Started Guide
cPanel Control Panel Readme
WHM Control Panel Readme
cPanel 11 Video Tutorials

Legal Documents:
All hosting services are governed by three documents; our general Terms and Conditions, our Acceptable Usage Policy and our Client Privacy Policy.
Terms and Conditions
Client Privacy Policy

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